Our website, deciphertools.com, sells digital software downloads. For about a year and a half, we've been using e-junkie to handle our shopping cart and communication with our payment processors. e-junkie has been pretty great: easy to setup, easy to manage, not a lot of pain. But, as the shutdown of Google Checkout started looming over us (we only took PayPal and Google Checkout,) and e-junkie forums reported that no new payment processors are being added anytime soon, we had to look for alternatives.
Like a good little web soldier, I Googled "Alternatives to e-junkie" once a month during the summer, but didn't see options that I liked. We don't need a storefront solution to sell hundreds of products, just a solution to handle a small shopping cart, and our digital deliveries (installers and license codes.) Finally, I stumbled on a link to DPD (Digital Product Delivery.)
The basic premise of DPD is extremely similar to e-junkie, so if you're using e-junkie now, it should all make sense: setup product, upload digital goods (DPD also handles PDF stamping if you sell ebooks,) etc etc etc. But, now that I've been using DPD for a few days, I've compiled a list of things that I prefer about DPD over e-junkie:
- The admin website isn't Flash based! If you're addicted to checking your sales like I am, you'll be thrilled to be able to look at the admin site on your iPhone; if not, you'll still be happy about the ridiculously-faster access to your admin dashboard.
- Graph on dashboard. I was so desperate for sales charts, I wrote a small java program to translate e-junkie transaction logs into a line graph. Now, right when I log in to DPD, there's a lovely up-to-date chart waiting for me.
- RELIABLE INTEGRATION (can you tell that one made me mad?) Google Analytics & Adwords support that doesn't leave me guessing about our ad spending. Excellent support for custom integrations (like Visual Website Optimizer, which I LOVE.) You can add custom tracking code that will be put on each shopping cart page, so your sales funnel doesn't include a questionable black hole.
- Cleaner checkout pages. I love e-junkie, but the checkout pages remind me of college (and that was the late nineties.) DPD has nice clean checkout pages, and support for your own theming if you're into that.
- Non-confusing credit card payments, without the need for a bank merchant account. Since we used a shopping cart (and not buy-it-now buttons,) our only option for credit-card payments were PayPal (not obvious to our customers that they don't need an account) and Authorize.net. However, Authorize.net requires a bank merchant account, which is a bit of a pain. With DPD, we added Stripe as a payment option, and now we have a very obvious credit card payment system. Upshot: At least 80% of our sales go through Stripe now, and we're not losing customers to payment-system-signup friction.
There's a lot more that I could list (simple affiliate system, subscription support, different price point support, did I mention the admin page loads a lot faster?!) but I think you're getting the idea. Go check out DPD. It's about the same price point as e-junkie ($10 a month for 20 products and 1GB of space, goes up reasonably from there) and quite superior for our needs.
(You may have noticed that I used an affiliate link -- DPD has a very generous affiliate program as well. I would write this post even without the affiliate link though, since I think DPD is a much better solution.)
Edit August 27, 2015: There is a mobile app to check your GetDPD sales now. It's excellent!
Edit August 27, 2015: There is a mobile app to check your GetDPD sales now. It's excellent!
Thanks for this post (and 2015 update)! I've been looking at my own checkout process, currently using e-Junkie, and was impressed by the DPD setup.
ReplyDeleteI had a test checkout up and running in under an hour and it just looks so much better already.
A bit more evaluation to go but I like it so far.